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  • FAQ

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  1. reference
  2. Customize your account

Account security

Keep your IP safe and secure.

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Last updated 2 years ago

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Who can use this feature?

👤 By default, all .

🏢 Available on .

Colabra supports the tightest security features to ensure an unauthorized third party can't access your account.

G then S to go to settings, then go to Account → Security

Go to Settings -> Account → Security

Search Settings to go to Settings, then navigate to Account → Security.

Login details

Your password must contain:

  • At least 8 characters

  • At least 3 of the following:

    • Lower case letters (a-z)

    • Upper case letters (A-Z)

    • Numbers (0-9)

    • Special characters (ex. !@#$%^&*)

Two-factor authentication

You can enable 2FA/MFA on your account and use an email/SMS OTP, authentication app, Touch/Face ID or any other FIDO-compatible device to confirm your identity when you sign in.

Log out of all devices

If you forget to sign out of a device when you leave the lab or a shared computer, use the Sign out button to force all sessions to expire.

FAQ

Do I need 2FA?

By default, 2-step verification is not required for Colabra users. However we highly recommend that all users implement it as an extra layer of security.

Enterprise plan customers can enforce 2FA for all members.

I login to Notion through an identity provider. Do I still need 2FA?

If you login to Colabra through SAML SSO (using an identity provider), you must set up 2FA directly through that identity provider.

How can I disable 2FA after I set it up?
  • Go to Settings -> Account -> Security

  • Click Disable under the Two-factor authentication section.

What if I lose my phone or verification device?

When you first set up 2-step verification, you will receive a set of six backup text codes. You can use these codes to access your account in the event that you lose your verification device.

Each backup code can only be used once. Once all the codes have been used, you can generate a new set in your settings.

Can I enforce 2FA for all members of my organization?

This option is not available if your account has enabled.

If your workspace does not have set up, you will log in using a username and password.

This option is not available if your account has enabled.

If you are having trouble, please contact us at .

Enterprise plan customers can for all members.

SAML SSO
SAML SSO
SAML SSO
support@colabra.ai
enforce 2FA
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